• Home
  • About Us
    • Meet the Team
  • News & Events
    • Events
  • Page Builder
  • Category Boxes Page
  • Tabbed page
  • Useful links
  • Contact
  • Home
  • About Us
    • Meet the Team
  • News & Events
    • Events
  • Page Builder
  • Category Boxes Page
  • Tabbed page
  • Useful links
  • Contact

Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Your response is being submitted, please wait...

Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



Seen quickly considering

We went into A&E with our child. At the door the lady said 'only one of you can stay'. As I had checked the website before visiting I disputed this as it states that both parents can stay for paediatrics. The system did not allow us to be 2 mums though, which in this day and age is ridiculous and just feels disrespectful to have one of us have to be put as a 'friend'. The board said the wait was 8+ hours. and this was 5am on a mid-week day. Trying to keep an autistic child occupied for that length of time is really difficult. We were however, seen in half that amount of time, much to our relief. The doctor who saw us was not a paediatric doctor, though I am not sure if that mattered at this stage. They were asking questions to our child with a mask on and as they had a heavy accent, it was really difficult to understand him for us. Our child was not engaged in anyway in being able to answer him or follow his instructions. He showed patience though, and we mentioned ASD and he was then a bit more softer with his words and more specific with his words. We were sent away with medication and a pass to access Paediatrics over the next 48 hours. No further information was given. Which turned out to be a bit of an issue when we contacted Paediatrics.

Website and Digital Marketing by White Bear
  • Privacy Policy
  • Terms & Conditions
  • Sitemap
  • Call Us 0800 ### ####