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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



Had accident in which I dislocated my finger

I dislocated my little finger and broke another finger on the same hand. I went to my GP nurse who referred me to AE in Ipswich. I reported in at 6pm on a Monday evening. I was immediately triaged and sent for an Xray, i was then seen by a nurse, the injury explained and my little finger re-locacted. I was referred for physio the next day and it was explained to me how to take care of my finger. The physio department the next day were helpful and professional. So thank you all concerned.

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