Appointment at stour gynaecology clinic
Receptionist was friendly, efficient and polite and directed me to waiting area. Appointment time was 3.20 and I was called in by 3.30. Nurse explained that Dr that I had appointment with was not in so advised of change. I was nervous and unsure what to expect but very quickly and efficiently informed of procedures to be undertaken. I had a biopsy and hysteroscopy which I hadn’t anticipated but staff were fantastic. I didn’t feel overly embarrassed or uncomfortable and was kept informed and reassured at all stages. The information I was given was well explained and throughout I was being spoken to which made me feel more relaxed and respected. They worked together as a great team