Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Excellent level of care

My mother had an appointment with Stour Ward Gynaecology at Ipswich Hospital today. My mother is 82 and she was nervous about attending. Two staff members provided my mother with an excellent level of care. They explained everything, they didn't rush my mother, they were both friendly, professional and reassuring.