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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



My 'Angels'

Absolutely amazing treatment - 'My Angels' is what I call them. I have been going for chemotherapy, which is very hard going on my own. They are so caring and personable to me. On one occasion they noticed that I had gone in with a hurt hip (something I did at home, I hurt it). The pain was still with me the following week, and they noticed again, so they got a Doctor to come and see me whilst in this department. It was recommended that I went and got an X-Ray and so one of the staff wheeled me down to X-Ray, staying with me. I turned out, I had broken my hip! Surgery followed not long after. If it was not for their attentiveness, I am not sure how long I would have gone in pain, not realising what I had done.

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