Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Good care

When my wife had a fall recently we went to A&E and the care and overall experience at the hospital was good. She had fractured her hip and ended up having an operation which went very well. The only thing that was difficult was that before anything really was done they wanted a discussion about completing the DNR forms, although done sensitively was a bit shocking when all you want them to do is fix the problem and stop the pain. It did however force us to consider the options which we had never thought of. .