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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



I felt dismissed

I was taken by an ambulance after having a car crash I waited in A & E for nine hours. I asked for more pain relief and I had to wait for over an hour before it came. They didnt even X Ray me which I thought would be matter of course. The moment that I mentioned that I had fibromyalgia I felt dismissed, I was disappointed with them.

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