Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Staff were brilliant

I have a colonoscopy every 3 years, they keep tabs on me as I had polyps removed. Staff are brilliant and very caring. They prepare me well but the medication you have to take before the procedure is disgusting flavour. It has never been a painful procedure, its better now that they go in just once to retrieve the polyp rather than the way they used to do it going in again after cutting it. The aftercare is excellent and they make me wait and give me a cup of tea before I leave.