Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


My medication wasn't locked away

I went in to have an operation on my parathyroid. On the ward usually patients individual medication prescribed would be locked in their own cabinet. I discovered that my cabinet was left unlocked with my medication inside. It was concerning really, it made me think that it was a good job that I was clearly thinking as it could have been unsafe. I did mention it at the time and they did realise that they had made a mistake.