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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



Appreciation of care at breast screening

I have an unusual disability of severe light sensitivity and was apprehensive about having a mammogram on July 12th. It was a great relief to find that the room lighting was already dimmed when I arrived and I had minimal exposure to lighting and I greatly appreciated the thoughtful and caring approach of the radiographer during my appointment.

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