Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Nurses very good

The care on Somersham ward from all staff but the nurses in particular has been very good and I've felt well monitored and my medication has been provided well. The only issue is how hot it gets on the ward and although we had fans at the bottom of the bed it wasn't enough and they really need a mobile air con unit. There was one shift overnight that wouldn't allow the ward doors to stay open due to the possible noise but the heat was quite unbearable and we really needed them open. The Macmillian nurses and the hospice have been wonderful, they have offered so much support and my whole experience with doctors and other staff has been great