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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



Delayed operation

Was prepped for an operation. Had to have 3 day off the meds. Sat all afternoon and at 5pm was told they have no time to do it now. They said they could do it a few days later, but the medication withdrawal cannot be left for that amount of time as I have to be back on them for 3 weeks. So now we have to go through the whole process again and it messes my health up when there is the cancellations. Surely, they should look at this when prioritising things. I do not know who else is ahead of me, and it may be that they are more urgent, but I wish somehow they could inform me of this rather than leave me hanging about all day, withdrawn from important meds, only to cancel. Surely they would know earlier than 5pm.

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