Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


More patient centred preferred

I was given options after my large operation, I was told that unfortunately they had not managed to get it all out. Staff in the cancer/radiotherapy department urged me strongly to have further treatment. I chose not to take up on this treatment but it was being pushed at me quite hard. I had made my decision but I would have really preferred it is the staff in this department would have listened to me more and tried to really understand me in it all and where I was coming from and to have been more patient centred and patient focussed.