Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Staff are well informed

I have had very good experience from the NHS and can only speak highly of all my experiences to date. I have a lung condition called aspergellosis and when I attend the hospital I feel that staff are well informed about my condition and also that I have anxiety so they treat with great care. They invite me to wait in a small side room before I am called into my appointment so that I do not have to sit in the main waiting area, they really do look after me. I feel safe with them and content that they know what they are doing.