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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



I dont know what my skin condition was

I had a severe skin rash break out on my face which became painful whilst I was staying in another part of the UK and so I was able to get an emergency GP appointment with my friends GP, they initially guided me to the pharmacy then to the 111 service and eventually I was directed to the local A & E at the hospital. Initial tests were done and nothing untoward was initially found so they gave me antibiotics and it did eventually clear up. I took several photographs at the time of my face. I then came home to Suffolk and my own GP referred me for a dermatology consultation at the hospital. I attended my appointment and took my photographs with me which I tried to show the dermatologist but she hardly looked at them and just said to me that she needed to see a physical rash to be able to do anything more, I was most disappointed and so as a result of this I do not know what caused it and Ipswich also did not do any tests of their own either, so I am left wondering what it was and if it will come back again.

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