Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Fantastic care, advice and support

Following a total knee replacement I gave nothing but praise for all the physios I encountered- both whilst an inpatient and then an outpatient. Care and personal attention was always there even in the group rehabilitation sessions. I welcomed my appointments where I received reassurance and advice about my progress. Positivity and simple guidance and encouragement really helped me to persevere through those early, difficult weeks. I have been told I have a further 3 months to contact the physio team with any issues or concerns which is reassuring.