Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Great response

Initially I was told by a consultant at west suffolk hospital that there was no issue with my knee and I should just lose weight but when I went to Ipswich hopsital the consultant said that the knee needs replacing and I was added to the wait list. I've been told that I should be seen in the next 6 months. I've found that the team here have been more switched on than at west suffolk hospital.