Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Staff good but too busy

I had to stay in hospital for a short while whilst having a knee procedure carried out. I thought the staff were very good at what they did but just work overloaded too much. Their attitudes remained good and calm even when I noticed that certain one or two patients would speak rudely to them which I did not like, they were clearly struggling to deal with the amount of things they had to do with the amount of staff on shift, I just felt sorry for them.