Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Telephone consultations great

Its been excellent, I really think it has been a positive move to telephone consultations as I used to have to drive in, park and then go in to the hospital and wait for the appointment only to spend a matter of minutes talking to my consultant. This way I can be at home have the discussion with the consultant and all be done with in minutes.