Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


I was too unwell but they send me home

I was getting prepared at the hospital for discharge home but I was feeling so unwell, I spoke with the lady who was there at the time but she just said it was because I was getting myself all ' jeed up' about going home, I felt that I was dismissed even though I knew how unwell I felt. I got home and I told my wife that I felt unwell and I was starting to feel I was getting worse so my wife called the 111 service and the caller could hear me in the background and asked my wife if that was her husband?, they could hear my breathing. They advised that they were going to call an ambulance and I was taken back into hospital that same night with pneumonia which I was told later was pneumonia contracted in hospital. I was admitted for several days until I was improved enough to go home again.