Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Lack of communication or basic patient care

After a visit to A&E was told need to be admitted to a ward and was then left in A&E for 27 hours. No communication from staff, no meals provided (told they don't provide food in A&E) and general sense of chaos. No privacy and no check on patient welfare. The new building looks great but is chaotic and not fit for purpose