Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Been really good

Everything including the treatment plan for my spinal problem has been explained but the finer details as to why they are making those decisions hasn't been. I feel that I can ask questions, however, being able to get them in is an issue at times. In the early stages it took a long time to get understood and listened to about the issues I was experiencing and its been 2 years since I first visited my GP for the problem.