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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



Impressed

In the last 6 months I've seen the consultant here for my knee replacement and I've just been given a date in a couple of weeks in November for the operation. I had my other knee done privately last year and I've found that even though I haven't attended an information session I've been given plenty of information and I've been through the process before. I feel that it has been a more comprehensive than when I had my other knee done. I've been given advice about what to do before and after the operation, feel well prepared and will be having the operation at the new orthopaedic centre.

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