Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Lovely staff

A&E is not necessarily the right place to be rather than in the department or on the ward. The theatre staff were brilliant when I was having an operation and generally the staff are lovely and I really can't fault them. However, on the ward I found it difficult to get the attention of the nurses when my nose started bleeding again or I needed the toilet.