Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Great department

I've received care from the renal department for years and they have all been amazing. I see the same consultant and wider team and that makes it really comfortable when attending because I know everyone. They provide good information and I can contact the specialist nurse by text, email or phone and someone always gets back to me quickly with any issues I have, they are really supportive.