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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



Too long a wait for diagnosis he died

My husband was not seen soon enough by a more senior doctor or referred soon enough by the GP. He was finally examined by a consultant from St Thomas's Hospital in London who finally found a tumour which had matastamied to his Liver and become cancer. He died a couple of months later. I had to fight every step of the way to get him the help he deserved and needed. The doctor we saw was cold brutal and had no bedside manner at all. We were shown out by a nurse and sat in the Costa coffee shop waiting for our transport crying. No one cared. After I ranted at everyone, we had a second opinion who finally decided he was a very fit man and agreed to give him a chance of chemo - and care through Hospice was the only help we received from the medical profession other than his oncologist. He was a lovely gentleman who knew how to treat people.

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