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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Issues with confidentiallity

I did not have to wait long for an appointment and when I arrived I didn't have to wait long to be seen either. The consultant was kind, understanding and listened to everything I said. Following the consultation I received a copy of the letter the consultant sent to my GP, a summary of the consultation. Unfortunately the letter had been folded in such a way that the summary of my consultation were visible through the envelope window and so unfortunately my postman and everyone else who handled my letter now know what happened and why I was there! Not very impressed.