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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


A bit of a wait but happy with the service

I attended the ENT department for an Endoscopy. I had real trouble finding the department in the first place because the signage in the hospital appears very poor. I had a bit of a wait once I arrived (perhaps 30 - 45 minutes) but I think that is to be expected and was not a particular problem for me. My treatment was good. The staff treated me with respect and were willing to answer any questions I had. I did not feel rushed out of the door or that I was wasting the consultants time. My only comment is that I was unaware of any other choices I had related to my treatment (e.g. pain relief). Whilst the procedure did not cause me significant distress, it was quite uncomfortable at times.