They didn't always listen to me.
After waiting 4 months for an appointment I was seen by a nurse and it was suggested I go home and apply sudocreme. I pressed for an examination and they found a problem but couldn't operate. After subsequent appointments and tests they are going to examine under anaesthetic. 4.5 years have passed since that first appointment. I feel that they didn't always listen to me because I explained I have mental health problems, there is one consultant that does listen.