Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Great treatment at A & E

We went up to A&E with an infection at 2.30am. Although the signs were saying the waiting times were about 4 hours my partner was seen within an hour which was alot quicker than I expected. We were seen by staff and had to wait for results but the care provided and explanations given were good. We were home by 7.30am and picked up the prescription as soon as the pharmacy opened.