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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



Disappointing, they didn't contact me

I was referred by my doctor to the dermatology deparment and was told I would hear from them within 2 weeks. Over a month later I haven't heard from the hospital so I called my GP who advised I call the hospital. I called this morning and I was told that they are very busy but that I wouldn't be given an appointment until September or October. I was originally told that it possibly could be cancer so to be told I have to wait until September is not good.

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