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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



Labelled Hypochondria; no one listened to me

Over 2 months, I experienced several collapses at home, had paralysis on one side with high blood pressure. I was admitted to A&E on each occasion, subsequently referred to Endocrinology. On my medical notes I was labelled with Hypochondria. I was sent for two mental health assessments which were distressing, I had numerous blood tests etc. No one was listening me about how I was feeling. I researched my problems and realised that I had a significant mineral and nutritional deficiencies, these nutrients were passing through my body in my urine. I started to take minerals in particular potassium and proteins, feel so much better. This experience has made me scared of going back to the GP or hospital. I did make an official complaint to the hospital.

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