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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



Good service in A & E

I took my wife up to A & E because she broke her arm in a fall. We were in A & E in total for 4 hours which was very good. The arm was x-rayed initially to confirm the break but then we had to wait for a second x-ray on her elbow at a different angle. The elbow was chipped. we went home but had to return the next day to the fracture clinic where she was given a sling and a further advice.

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