Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Helpful reception staff,long wait in Eye Clnc

Helpful Reception staff but long waiting times in eye Clinic. Regular visitor to the Eye Clinic I usually wait about two hours to see a consultant. Arrived 10.25 whole waiting room full nowhere to sit, have the feeling everyone is booked for the same appt time at start of each clinic and then just wait. Treatment is very good.