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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



Friendly and caring staff but long wait

Broke my arm yesterday and went to A&E, there for five hours, given pain relief when I arrived, waited about 2 hours for an X-Ray and then waited to have plaster cast applied. Dept was busy no doubt delay couldn't be helped. Friendly staff.

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