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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



Quick, Clear, Evidenced

I had a problem with my right hand side, mainly in my arm and hand on Monday morning. I assumed sleeping on arm was the cause. GP chat, did not take offer of rapid assessment until Wednesday. On the Wednesday 10am I had full range of test, scans etc by 1pm. Had consultant appointment at 3pm, confirmation that a stroke had taken place. Received immediate medicine/advise on lifestyle changes to reduce risk. Unfortunately a third incident took place in June 2015 and the 'cause' is to be resolved. Appointment at the end of October yet to happen.

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