Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Staff seem unclear of services offered

I was told by my doctor to have an x ray of my knee, so I called the number I was given for Ipswich hospital but the person on the phone said I couldn't be seen there and needed to go to Felixstowe which is much further away for me. When I was seen they asked why I had gone to Felixstowe and said I could've been x rayed at Ipswich. I can't fault the staff at Felixstowe just disappointing I had to drive much further for the appointment.