Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Helpful, happy, caring and accommodating

My son had to go into the hospital to have surgery on one of his testicles. We were welcomed by a nurse and shown the room we would be based in. There were plenty of children's toys/books and other parts of the room for him to explore. We as parents were kept well informed during our stay and the nurses were all very caring towards my son. The overall experience was very good and more importantly my son was happy and comfortable throughout our time there