Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Seen some poor care being given

I've spent a lot of time recently in hospital and witnessed dementia patients basically being ignored on Saxmundham ward. During my stay I felt that staff shortages were having an impact on the care being provided. Medication was not given on time but when I was moved to the cardiac ward it was totally different, great care. During ward rounds there is no privacy and intimate details can be heard by the rest of the ward.