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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


11 week waiting list even though I am in pain

It has taken 4 months to finally suspect that I have a stress fracture in my hip (and that was by a private physio as the NHS physio wouldn't listen to me.) I had a scan privately to rule out a tear, which they did. The physio then wrote to the GP with the findings and suggested I be referred to the hospital. It took the GP 2 weeks to read the letter and that was after I phoned on 3 occasions. The GP then referred me to the hospital. I've now been told all referrals go to a central place and it can take up to 11 weeks to be seen by someone in the orthopedic department despite the fact I am in pain every day, wake up in pain and am kept awake at night from being in pain. I am also using crutches to walk (not given by the NHS) and using a wheel chair loaned by the Red Cross. This is not good enough.