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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



I had a pregnancy ultrasound

Unfortunatly the ultrasound technition couldn't find a featal heartbeat. The staff at the Peggy Cole unit where nothing but supportive they comforted me to the best of their abilities discussed my options and I left when I was ready. They gave me multiple contact numbers for services when I left the hospital. I called them multiple times while I naturally miscarried for some reassurance, my partner at the time also called them and they advised him on how to care for me through that difficult time. I thank them for everything they did for me, it was the worst time in my life and they made me feel that I wasn't alone and help calm my anxieties. I thank them for everything they have done.

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