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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



Abrupt consultant in A&E

When I visited A&E in October I was seen by a very abrupt consultant who was lacking any bedside manner. Even another member of staff commented on it. In the end I asked for another consultant who arrived with in a few minutes. The original consultant was trying to remove clothing with out care or attention to the cannulas.

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