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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Limited supervision of vulnerable patients

My mother was admitted to the ward with a broken knee cap (via A&E). She stayed for about a week to have surgery and recover. While she was there, there were other patients on the ward that kept coming over to her bed and they took items from her bedside cabinet. We think the patient had dementia but there was not enough staff presence to monitor things. The care received was good but not always on time with pain mediation which was delayed by up to an hour. When call bells were pressed staff did not always respond.