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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



Fantastic - everyone tries their bes

Have been a patient for 11 years. On one occasion had to call to confirm appointment. Very helpful to get a reminder call. Used to use hospital transport bus but now get daughter to help. She is self employed At one appointment doctor was interrupted 3 times. Like the staff and their attitude - it's the system that struggles. When ther is continuity quality of service is v.good eg knowing eye pressure figures. My children also receive service for eyes as a result of my care

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