Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Fair

Diabetic eye clinic. Patient is also deaf. Inpatient at Ipswich 24 years ago. Now regular checks for eyes and feet. Not enough room for wheelchairs in the waiting groom otherwise care at hospital is great. Daughter cares for patient on Wednesday - hospital is good about making appointments for Wednesday. difficult to hear comments from helpline. if too many cancellations you have to go back to GP to be re-referred.