Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


good but car parking problems are stressful

double vision. Hoping for final appointments in 6 months. Also ref. operation on a tear duct. Appointments every 2-3 weeks. We have private healthcare but this has been a very positive experience throughout. Our problem is car parking - not enough spaces. It took us 1/2 hour to find a space and that was lucky. You have to arrive early because of this.