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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



Unless you chase you don't get action

Unless you chase the cardiac team you don't get action. Recently I called the consultant and had my scan moved forward which wouldn't have happened if I hadn't have called as the letter I received did not cover the issue in the same way as when I had spoken to them and suggested it was less urgent. After seeing the consultant you'r left waiting for information but the care provided has been ok.

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