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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



Not good

We went to A&E, a friend gave us a lift there .My husband is in a wheelchair, he was very unwell. We were told that he was to be sent home to wait to see a GP, he started vomiting and they took a closer look and the view of his condition changed completely and he was admitted to Kesgrave Ward (pretty good!) but I still worry what would have happened if he hadn't been sick and we had gone back home.

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