Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Difficult to make contact

I couldn't get through to anyone in the department to find out about my appointment, have to leave messages and wait for a call back at some unknown time. Waited weeks between the Consultants referral and a first Physio appointment, and now weeks again for a second appt.