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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



A mixed bag.

I was sent for extra growth scans due to my midwife noticing my raised blood pressure. At my first growth scan the sonographer said maybe two words to me and the scan took a very long time where they appeared to struggle to get the blood flow reading they were looking for. (this was to become an issue at the next scan). I then went to see the consultant who said "why are you here is it your high BMI?" to which I corrected them it was actually my BP. At the following growth scan the sonographer stopped the scan came to my side, held my hand and said sorry. They then repeatedly said sorry whilst stroking my arm. Not once did they tell me what was wrong, despite me asking what they were sorry for. We then got marched down to the consultant who then marched me back to the same room and scanned me again. I was told that my placenta was not working, baby hadn't grown and was coming out ASAP at 34 weeks. The sonographer frightened the life out of me and their delivery of bad news needed work, and this part of the day haunts me still. Once up on the ward, the delivery of my baby was done with the fantastic care you expect from our NHS.

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